| Welcome to Frequent Questions and Tips |
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| General |
Here is a short list which our customers have told us has helped them increase their knowledge when reviewing specification and comparing quotations. We hope you find it helpful. There are many good suppliers in the market place but there are also some 'rogue traders' and they can sometimes give the Conservatory and Building Industry on the whole a bad name. Please take the time to read this and find a supplier you can trust and communicate with so that you get the product and quality you are satisfied with. |
Pricing - Lowest or Highest? |
Prices you are quoted can vary from supplier to supplier. The cheapest is not necessarily the best and likewise the most expensive may be over priced. It is important to check the quality and service on offer from each supplier to ensure you purchase a good quality product that will be trouble free and will gives years of enjoyment. From this page we would hope our customer get a feel for understanding the materials like the roof system, the windows and the glass used along with how their conservatory will be finished off. These are all important points and should be used to compare prices from different suppliers. These material and their standard should be also listed on your contract agreement. |
Quality Standards of Materials |
All Conservatories, Windows and Doors supplied by Complete Conservatories, Windows and Doors, are made to the internationally recognised standards ISO 9002, B.B.A. and B.S.I. Kitemarked.You should check with your supplier to what standard their conservatories are made. |
Approved Quality Bodies |
As members of the National Guild of Master Craftsmen you can be sure we are a reputable company with high levels of craftsmanship and with positive feedback from all our customers. We enclose a copy of of cert with all enquiries and you should feel free to contact the National Guild to check us out. Most conservatory companies are members of different organisations which promote high standards in the industry which you should feel free to check out. |
Guarantee |
We offer a 10 - year Guarantee with all work completed and is activated upon receipt of full and final payment. |
C2 Registered, VAT Registered, Fully Insured. |
As a C2 and VAT registered company, you can be assured we are a reputable company and not one of the many 'rouge traders' we hear so much about on radio and TV. You should always check that any workmen working on your property are fully insured |
Our Policy |
Our policy is to supply and fit high quality products to each customers requirements with the highest level of craftmanship. We believe that if you are carring out work on your home you should be supplied with only the best materials and craftmanship. It is our policy to take the time to explain in details the advantages and technical properties of our products so our customers can be sure of a lasting trouble free product which meets all their requirements. |
References |
Any good supplier should have no hesitation in taking you to meet with at least two customers . Suppliers should have customers that will allow you to visit their conservatory to let you view work previously carried out by them. Complete Conservatories, WIndows and Doors has no hesitation in setting up meeting or viewing with previous customers. (PLEASE NOTE WE DO NOT GIVE OUT PHONE NUMBER OR ADDRESSES OF OUR CURRENT OR PREVIOUS CUSTOMERS AND IT IS ONLY WITH OUR PREVIOUS CUSTOMER'S APPROVAL THAT A MEETING TO VIEW A CONSERVATORY IS SET UP). We have many customers who are willing to provide this service. |
Quotes & Contracts |
All quotes and contracts should show the type and grade of materials to be used, a list of work to be carried out along with a payment schedule and any other details the customer or supplier wish to clarify. If the quotes you receive are details it is easier to compare the quote you receive from all suppliers. |
Technical Details |
For technical details and an explanation of some terms including Roof Types, Thermal Breaks, Super Spacers, Glazing Windows, Toughened Safety Glass, Low E Glass, Ventilation Locking System used in Windows, Roof Vents, Argon- Filled Windows, please click on the following link to our TECHNICAL PAGE. |
Planning Permission |
Complete Conservatories , Windows and Doors can offer some advise on planning permission, but each customer should check with their local County Council / Planning Authority. |
What finishing work is carried out. |
Complete Conservatories, Windows and Doors can finish the conservatories to include the following ( if the customer requires), Lighting, Heating, Plug Sockets,Plastered Finish/or finish to match existing house (where required), Removal of all Site Waste, Steps (if required). |
OTHER INFO. |
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